Terms of Service

By creating an account or using the Service you accept these Terms. If you don't agree, don't use the Service.

You must be at least 18 years old. The Service is not directed at minors and we don't knowingly accept users under 18. If you use the Service on behalf of a company or organisation, you confirm you're authorised to accept these Terms for it.

You're responsible for your account, for keeping your password confidential, and for everything done with your account.

You upload an image of a character, a reference video showing the movement (or pick a trend from our library), and optionally images of objects. The Service uses third-party AI models to generate a new video in which your character performs the reference movement.

AI output is not guaranteed. Generated videos can be inaccurate, imperfect, inconsistent or different from what you expected, and the same inputs can give different results. We don't guarantee any particular result, quality, likeness or fitness for a purpose.

Every upload and every generated video goes through automated safety checks. We may refuse to process an upload or deliver a video that fails them.

You guarantee that you own, or have all the rights, licences and consents needed for, everything you upload — including the character image, the reference video, object images and any prompt text. In particular:

• for every identifiable person in your uploads (their face, image, likeness or voice) you have their explicit, informed consent to create and share AI-generated videos of them, and they are 18 or older;
• for any third-party content (a reference video made by someone else, a logo, a product, a character or artwork you didn't create) you have the rights needed to use it this way;
• your uploads and their use don't infringe anyone's copyright, trademark, privacy, publicity or other rights, or break any law.

We record your confirmation of these points each time you upload a character, together with the version of these Terms, the date and your IP address.

You keep ownership of your uploads and of the videos generated for you, to the extent the law allows ownership of AI-generated content. We don't claim ownership of them.

You give GoLoopy a limited, non-exclusive, worldwide, royalty-free licence to host, copy, process, transmit and display your uploads and generated videos only as needed to provide, secure and support the Service for you — for example to send them to our AI provider, run safety checks, store them for the retention period and show them in your dashboard. This licence ends when the content is deleted, except for copies we must keep for legal reasons described in the Privacy Policy.

We don't use your uploads or generated videos to train AI models, we don't sell them, and we never publish them: there is no public gallery.

The Service itself — the software, design, GoLoopy brand and trend library curation — belongs to GoLoopy or its licensors. Trends in our library may only be used through the Service.

You must follow our Acceptable Use Policy. GoLoopy is SFW only: no sexual or nude content, no minors, no real people without their consent, no public figures, no impersonation or deceptive content, no harassment, hate or violence, and no infringement. You must not try to get around our safety checks.

Videos made with GoLoopy are AI-generated. Our files carry an "AI-generated" mention in their metadata, and videos made on the Free plan carry a visible "made with GoLoopy" watermark. You agree to clearly label videos as AI-generated when you publish them, to follow the rules of the platforms where you post them, and not to remove or hide watermarks or metadata to mislead anyone.

Generations use credits. The number of credits is shown before you generate and depends on the settings you choose (resolution, duration, number of variations). Credits are reserved when you start a generation; you're charged for the real cost and the difference is returned automatically. Failed generations and videos blocked by our safety checks are re-credited automatically.

• The Free plan includes a one-time allowance of 9 credits and adds a visible watermark.
• Paid plans are monthly subscriptions that renew automatically until cancelled. Each renewal adds your plan's monthly credits.
• Unused subscription credits roll over, capped at 2 months of your plan's credits. Credits have no cash value, can't be transferred and are lost if your account is closed.
• Free redos are only available for trends from our library.
• Payments are handled by our payment provider. Prices can change; any change applies from your next billing period and we'll tell you in advance.

You can cancel at any time; cancellation takes effect at the end of the current billing period. Refunds are covered by our Refund Policy (including a 7-day window after your first payment if no credits were used).

Uploads and generated videos are deleted automatically after 30 days — download what you want to keep. Characters you save in My characters stay until you delete them. You can delete your account at any time from Settings; see the Privacy Policy for what we keep for legal reasons.

We may remove content, refuse a generation, suspend or permanently close your account, without notice and without refund of your subscription or unused credits, if we reasonably believe you broke these Terms or the Acceptable Use Policy, created a legal risk for us or others, or used the Service fraudulently. Where the law requires it, we may report illegal content to the authorities.

You can stop using the Service and delete your account at any time.

Anyone — with or without an account — can report content through our report form or by writing to report@www.goloopy.io. We review every report and remove content that breaks our rules or the law. Reports of non-consensual intimate content are handled within 48 hours of receipt, weekends included, and we remove identical copies we find.

You agree to defend, indemnify and hold harmless GoLoopy and its team, partners and service providers from any claim, loss, liability, damage, cost or expense (including reasonable legal fees) arising from your uploads, the videos you generate and how you use or publish them, your breach of these Terms or of the Acceptable Use Policy, or your violation of any law or of anyone's rights — including privacy, publicity, image, copyright and trademark rights.

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement and uninterrupted or error-free operation. We don't warrant that generated videos will be accurate, lawful to publish in your context, or free of third-party claims.

To the fullest extent permitted by law, GoLoopy won't be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data, goodwill or content, arising from or related to the Service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the event giving rise to it (or USD 50 if you paid nothing). Some jurisdictions don't allow these limits; in that case they apply only to the extent allowed.

These Terms are governed by the laws applicable at GoLoopy's principal place of business, without regard to conflict-of-law rules, except where the mandatory consumer-protection laws of your place of residence give you additional rights.

Before starting any claim, please contact us at legal@www.goloopy.io so we can try to resolve the issue informally within 30 days. Disputes that can't be resolved this way will be brought before the competent courts, unless the law of your country of residence gives you the right to bring them before your local courts.

We may update these Terms. The version number and date at the top show the current version. For material changes we'll notify you by email or in the dashboard before they take effect; continuing to use the Service after that means you accept them. The version you accepted is recorded with your consent.

Questions about the Service: support@www.goloopy.io. Legal notices and privacy requests: legal@www.goloopy.io. Content reports: report form or report@www.goloopy.io.